Privacy Policy

Effective Date: 04/01/2026
Company Name: SweetGum Cabinet Company
Website: https://sweetgumcc.com/

SweetGum Cabinet Company (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in accordance with applicable federal law and the laws of the State of Georgia, including applicable provisions of the Georgia Personal Identity Protection Act (O.C.G.A. § 10-1-910 et seq.).

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect the following categories of personal information:

  1. Information You Provide Voluntarily
    • Full name
    • Email address
    • Telephone number (including mobile number)
    • Mailing or project address
    • Project specifications and service requests
    • Communication preferences
    • Any information submitted through contact forms, estimate requests, SMS opt-in forms, or email communications
  1. Automatically Collected Information
    • IP address
    • Browser type
    • Device information
    • Website usage data through cookies or analytics tools

We collect only the information reasonably necessary to operate our business and provide requested services.

  1. How We Use Personal Information

We may use personal information for legitimate business purposes, including:

    • Responding to inquiries and providing quotes
    • Scheduling consultations and installations
    • Managing builder and homeowner projects
    • Processing orders and coordinating deliveries
    • Sending service updates and notifications
    • Providing SMS communications where consent has been given
    • Improving website performance and customer experience
    • Maintaining internal records and documentation
    • Complying with legal and regulatory obligations

We do not sell personal information.

  1. Legal Basis for Processing

Where applicable, we process personal information based on:

    • Your consent
    • Performance of a contract or requested service
    • Legitimate business interests
    • Compliance with legal obligations
  1. Disclosure of Personal Information

We may disclose personal information only as necessary to:

    • Trusted third-party service providers (e.g., CRM platforms, website hosting providers, scheduling systems)
    • Contractors or installation partners solely for the purpose of completing a project
    • Legal authorities when required by law, subpoena, court order, or regulatory request
    • Protect the rights, safety, and property of SweetGum Cabinet Company

We require service providers to maintain reasonable safeguards to protect personal information.

We do not sell or rent personal information to third parties.

SMS consent is not shared with third parties or affiliates.

  1. SMS Communications & Consent

By opting in to receive SMS communications from SweetGum Cabinet Company, you consent to receive text messages related to:

    • Appointment reminders
    • Installation scheduling updates
    • Order confirmations and delivery notifications
    • Project status updates
    • Account notifications
    • Customer service responses
    • Follow-up communications

Messaging frequency may vary.

Message and data rates may apply.

To opt out at any time, text STOP.

For assistance, text HELP or visit our website at https://sweetgumcc.com/.

Your SMS consent is used solely for communications from SweetGum Cabinet Company and is not shared with third parties or affiliates.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information consistent with industry standards and Georgia law.

In the event of a data breach involving personal information as defined under Georgia law, we will provide notice as required under the Georgia Personal Identity Protection Act.

However, no method of electronic transmission or storage is guaranteed to be 100% secure. Accordingly, we disclaim any liability for unauthorized access beyond our reasonable control.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

  1. Your Rights

Subject to applicable law, you may request to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion of personal information

To submit a request, contact:
[Insert Email Address]
[Insert Phone Number]

We reserve the right to verify identity before fulfilling any request.

  1. Website Accessibility of Policy

This Privacy Policy is:

    • Prominently linked near all web forms where personal information is collected
    • Displayed near SMS consent language
    • Available in the footer of every page on our website
    • Accessible at: https://sweetgumcc.com/privacypolicy
  1. Limitation of Liability

To the fullest extent permitted by law, SweetGum Cabinet Company shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services, including but not limited to data breaches beyond our reasonable control.

  1. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the revised policy.

TERMS & CONDITIONS (SMS TERMS OF SERVICE)

By providing your phone number and opting in to receive SMS communications from SweetGum Cabinet Company, you agree to the following Terms & Conditions.

  1. Types of Messages

You may receive text messages related to:

    • Appointment reminders
    • Order alerts
    • Installation scheduling updates
    • Account notifications
    • Project updates
    • Customer service responses

Messaging frequency may vary.

  1. Fees

Message and data rates may apply depending on your carrier plan.

  1. Opt-Out

To opt out at any time, text STOP.

You will receive confirmation of your opt-out request. After this, you will no longer receive SMS messages unless you re-subscribe.

  1. Help

For assistance, text HELP or visit our website at:
https://sweetgumcc.com/

  1. Privacy Policy & Terms of Service

Privacy Policy:
https://sweetgumcc.com/privacypolicy

Terms of Service:
https://sweetgumcc.com/privacypolicy